Metabolic syndrome: experiences in relation to healthcare

ABSTRACT Objective: to interpret the experiences of people with metabolic syndrome in relation to healthcare. Method: this is qualitative research using Grounded Theory as a method and Symbolic Interactionism as a framework for analysis. It was carried out at a Basic Health Unit in the city of Marília/SP, Brazil, with 24 interviews in three sample groups (patients, family members and healthcare professionals), from February 9, 2022 to January 16, 2023. Results: a total of 734 codes were identified and grouped into categories and subcategories, with the central phenomenon being “(Not) Taking Care of Health”, which is characterized as a dualistic process that encompasses both neglect and care. Aspects relating to neglecting health include the categories: “Considering not having health problems”; “Having difficulties understanding and resisting following care”; and “Lack of adherence to treatment”. In the aspect of taking care of the health, there are the categories: “Understanding that they have metabolic syndrome”; “Receiving guidance”; and “Counting on support”. Conclusion: the experience of people with metabolic syndrome permeates the biological, psychological, social and spiritual spheres, as they deal with their health problems according to the social interaction maintained with themselves and other people. Therefore, meaningful communication and bonding with healthcare team are the main tools for adherence to treatment.