Evaluation of the Virtual Learning Environment by School Children and Their Parents in Saudi Arabia during the COVID-19 Pandemic After School Closure

Background: No previous studies have involved school children or their parents in the evaluation of virtual learning environment (VLE). Thus, this survey was performed to develop a novel questionnaire which was then used to evaluate the satisfaction of school children and their parents with the VLE in the Kingdom of Saudi Arabia during the COVID-19 pandemic. Methods: A cross-sectional survey utilizing a validated and reliable questionnaire was distributed online for VLE evaluation. A median value >3 indicated participant satisfaction in each of the 5 domains of the questionnaire as well as overall VLE satisfaction. Results: Six hundred and ninety three participants including 571 Saudi citizens and 122 non-Saudi residents participated in this survey. The number of school children who agreed or strongly agreed were significantly lower than the number of children who disagreed or strongly disagreed with preferring the VLE over traditional education (p<0.001). The participants evaluated the VLE experience as unsatisfactory with a median value ≤3 for 4 out of 5 questionnaire domains with an overall satisfaction value of 2.8. Among the 117 participants who gave further written opinions/comments, 42(35.9%) participants supported the VLE as an alternative to traditional classrooms, if equipment and internet are made available and for the safety of their children. Conclusions: This is the first powerful population study, both globally and nationally, to utilize a novel validated and reliable questionnaire for exploring VLE satisfaction. This study showed the participants’ unsatisfactory VLE experience. The VLE is accepted as an alternative to traditional classrooms to keep up with learning and to maintain the safety of children and it can be a supplementary learning method but many measures are still needed to develop the VLE.