Temporality tensions in the design of simulation-based training: the case of the Tall Grass local-to-state disaster response exercise

In simulation-based training, learners apply skills in an environment that approximates the real conditions of work. Trainers who design a simulation also employ assumptions about the design of communication, or how they believe learners should communicate. More specifically, simulation-based training events draw work groups' attention to communication expectations related to timing, timelines, and timeliness. Competing perspectives may produce temporality tensions. To better understand how temporality tensions affect work and workers, I conducted a qualitative case study of a large, multi-agency disaster-response exercise (the 'Tall Grass' exercise), which simulated a search-and-rescue operation. I identified competing design logics related to synching work streams, pacing activities, and providing feedback or input at the 'right' time, and I identified counterproductive effects of adopted communication designs. In response to the findings, I suggest alternative designs for communication that offer better function, fit, and attention to fragmented interests.