A systematic literature review of stakeholder’s collaboration in tourism settings

This study systematically reviewed research methods and concept of tourism stakeholders in tourism industry published in seven high-ranking journals, which are Tourism Management (TM-17), Current Issues in Tourism (CIT-7), Annals of Tourism Research (ATR-6), Journal of Ecotourism (JE-2), Journal of Sustainable Tourism (JST-9), Journal of Travel Research (JTR-3), Journal of Tourism Planning and Development (JTPD-10). Using a systematic quantitative literature review method, we assessed how current studies involve tourism stakeholders in their research. Fifty-five (n=55) articles were reviewed with its research methods and criteria involving tourism stakeholders, issues addressed in these studies. The study concluded that almost all studies used qualitative research method for instance semi-structured interview. Some of studies combined both survey and interview to collect data for research. Moreover, the results of this study conceptualized “tourism stakeholders who are persons relating to tourism development in destinations”. Criteria to include tourism stakeholders in their study based on many aspects such as literature review, related documents of destinations, local sources, tourism stakeholder’s knowledge and experiences. Furthermore, some studies involved tourism stakeholders based on their positions, power and their dependence on destinations for livelihood. However, tourism stakeholders could be chosen purposively in several studies.