Covered Pedestrian Streets in Kuala Lumpur Heritage Enclaves: Public Perception

In a city where tourism is one of its sources of income, Kuala Lumpur sees its heritage enclaves as a valuable source that needs to be developed. Promotion of conservation plan has attracted more attention to upgrade the facilities of the heritage enclaves in Kuala Lumpur. The local authority has introduced a covered pedestrian street; this effort believed was done without any public consultation, thus inviting many pros and cons regarding its existence. General public views say that the roofing structure is needed and more convenience while, professionals and officials have different views. Therefore, the main aim to conduct this research is to improve sustainable tourism industry through evaluation of the upgrading heritage areas facilities, by taking public perception into consideration. In order to enhance better social comfort level for tourists, visitors and residents in Kuala Lumpur heritage areas. The findings suggest that public welcome the initiative of the project and want local authority to implement the similar project in other places. The outcome of this research also found a huge impact on the application of upgrading facilities in heritage areas to achieve sustainable tourism industry.