Virtual Assistant as an Emotional Support for the Academic Stress for Students of Higher School: A Literature Review.

Mental healthcare has seen numerous benefits from interactive technologies and artificial intelligence. Virtual Assistant is a conversational agent, also called chatbots, which are being of great interest to researchers in different areas such as: psychology, marketing, education, among others. Virtual Assistants are trained to converse and interact with a person using speech, typing and visual languages through natural language techniques. Therefore, they have the potential to be a support tool for people. This study is focused to make a literature search in Scopus, Web of Science (WoS), and IEEE Xplore digital databases to answer questions in how virtual assistant can support the academic stress.