Texting insincerely

Text messaging is one of the most frequently used computer-mediated communication (CMC) methods. The rapid pace of texting mimics face-to-face communication, leading to the question of whether the critical non-verbal aspects of conversation, such as tone, are expressed in CMC. Much of the research in this domain has involved large corpus analyses, focusing on the contents of texts, but not how receivers comprehend texts. We ask whether punctuation - specifically, the period - may serve as a cue for pragmatic and social information. Participants read short exchanges in which the response either did or did not include a sentence-final period. When the exchanges appeared as text messages, the responses that ended with a period were rated as less sincere than those that did not end with a period. No such difference was found for handwritten notes. We conclude that punctuation is one cue used by senders, and understood by receivers, to convey pragmatic and social information. Participants read exchanges in which the response did or did not end with a period.Texts that ended with a period were rated as less sincere than those that did not.For handwritten notes, no such difference was found.