Improving Learners’ Assessment and Evaluation in Crisis Management Serious Games: An Emotion-based Educational Data Mining Approach

•Developing an emotion-based educational data mining method for evaluating learners’ affective states in collaborative crisis management serious games at two levels: individual and collective.•Method application on a game-based evacuation scenario aiming to train and to raise awareness among students of a university on evacuating all the present persons, especially people with special needs, during a fire emergency situation.•Proposing novel learners’ affective transitions from boredom to frustration and from frustration to confusion.