Sport officials' strategies for managing interactions with players: Face-work on the front-stage

Communication is central to managing perceptions of fairness and performance in sport officiating. Most of the few studies that focus on sport official communication have been limited to ‘one-way’ impressions and decision communication and tend to neglect more dynamic, dialogic interactions with players. This study explored sport officials' identity concerns and motivations and ways officials adapt and accommodate ‘face’ in interactions with players.