Intelligent techniques to support online mental health communities - resource recommendations for 4 levels of stepped care.

PROCEEDINGS OF THE SECOND AFRICAN CONFERENCE FOR HUMAN COMPUTER INTERACTION: THRIVING COMMUNITIES (AFRICHI)(2018)

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摘要
Mental health is one of the main health concerns for young people across the world. Most young people are reluctant to seek help from mental health services. The objective of the research project is to develop an online tool that facilitates help-seeking for young people. It is intended that the tool will provide a positive experience and make it easier for young people to find suitable support relative to their need. This tool will combine self-ratings and intelligent techniques to help identify difficulties and recommend appropriate next steps from four levels of stepped care: self-help (e.g. online resources); phone service (e.g. helplines); community/voluntary support; or a relevant medical service. In order to develop this tool, the design process will be informed by the Centre for eHealth Research Roadmap (CeHRes Roadmap). User-centered design methods will be incorporated into every phase of development to ensure that the tool meets the needs of young people.
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关键词
mHealth, mental health, online help-seeking, youth
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