Structural characteristics of hospitals and nurse-reported care quality, work environment, burnout and leaving intentions.

JOURNAL OF NURSING MANAGEMENT(2015)

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摘要
AimTo investigate whether hospital characteristics not readily susceptible to change (i.e. hospital size, university status, and geographic location) are associated with specific self-reported nurse outcomes. BackgroundResearch often focuses on factors within hospitals (e.g. work environment), which are susceptible to change, rather than on structural factors in their own right. However, numerous assumptions exist about the role of structural factors that may lead to a sense of pessimism and undermine efforts at constructive change. MethodData was derived from survey questions on assessments of work environment and satisfaction, intention to leave, quality of care and burnout (measured by the Maslach Burnout Inventory), from a population-based sample of 11000 registered nurses in Sweden. Mixed model regressions were used for analysis. ResultRegistered nurses in small hospitals were slightly more likely to rank their working environment and quality of nursing care better than others. For example 23% of staff in small hospitals were very satisfied with the work environment compared with 20% in medium-sized hospitals and 21% in large hospitals. Registered nurses in urban areas, who intended to leave their job, were more likely to seek work in another hospital (38% vs. 32%). ConclusionWhile some structural factors were related to nurse-reported outcomes in this large sample, the associations were small or of questionable importance. Implications for nursing managementThe influence of structural factors such as hospital size on nurse-reported outcomes is small and unlikely to negate efforts to improve work environment.
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关键词
burnout,hospitals,nursing,work environment
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