Technology-Enhanced Management Education: Conceptual Framework and Experiences with Advanced Telecom-Computer Integrated Technology

Education is one of the most relevant domains in which the integration of emerging computer and telecommunication technologies is enabling significant innovations. A prerequisite for this development are appropriate frameworks to guide education professionals in exploiting advanced information and communication technologies to significantly enhance the quality and efficiency of traditional management learning and training methods. This paper describes how such a conceptual framework, the Business Navigator method, can be adopted as a basis for integrating advanced multimedia telecommunication, object-oriented simulation, intelligent agents and virtual reality technology to design "flight simulator"-like learning experiences with high pedagogical value. Technological and pedagogical implications of designing state-of-the-art learning systems based on the Business Navigator method are illustrated and discussed.