What Influences Consumer AI Chatbot Use Intention? an Application of the Extended Technology Acceptance Model

Manzhi Liu, Yaxin Yang, Yue Ren, Yangzhou Jia, Haoyu Ma, Jie Luo,Shuting Fang, Mengxuan Qi, Linlin Zhang

JOURNAL OF HOSPITALITY AND TOURISM TECHNOLOGY（2024）

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AI chatbot,Extended technology acceptance model,Product anthropomorphism appearance,Novelty seeking

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