Experiences and Preferences of Truth-telling in Families of Children with Cancer: A Phenomenological Study

Objective The delivery of bad news is an unpleasant but necessary medical procedure. However, few studies have addressed the experiences and preferences of the families of school-aged children with cancer when they are informed of the children’s condition. This study aimed to explore families of school-age children with cancer for their preferences and experiences of truth-telling. Methods This descriptive phenomenological qualitative research was conducted using focus group interviews, and semi-structured interview guidelines were adopted for in-depth interviews. Fifteen families participated in the study. The data were analyzed using Colaizzi’s analysis. Data were collected from August 2019 to May 2020. Results The study identified two major themes: “caught in a dilemma” and “kind and comprehensive team support.” The first major theme focused on families’ experiences with cancer truth-telling. Three sub-themes emerged: (1) cultural aspects of cancer disclosure, (2) Decision-making regarding informing pediatric patients about their illness, and (3) content of disclosure after weighing the pros and cons. The second major theme, which revealed families’ preferences for delivering bad news, was classified into three sub-themes: (1) have integrity, (2) be realistic, and (3) be supportive. Conclusions This study underscores the dilemma encountered by the families of children with cancer after disclosure and their inclination toward receiving comprehensive information and continuous support. Healthcare personnel must improve their truth-telling ability in order to better address the needs of such families and to provide continuous support throughout the truth-telling process.