Healthcare performance analytics based on the novel PDA methodology for assessment of efficiency and perceived quality outcomes: A machine learning approach

Efficient resource allocation in healthcare organizations remains a complex challenge, exacerbated by the intricate data structure and myriad variables involved. While traditional methods like Data Envelopment Analysis have been employed, these often lack the requisite discriminatory power for accurate evaluation. This study introduces the PDA methodology, a fusion of Principal Component Analysis, Data Envelopment Analysis, and Analysis of Variance algorithms, developed in a machine learning environment. To further optimize discriminative power, the Particle Swarm Optimization Algorithm was included. By applying the PDA methodology to hospitals in the Apulia region of Italy, we found that facilities with better perceived quality tend to be more efficient. Furthermore, we identified significant variations in efficiency based on network affiliation and hospital level. Machine learning algorithms, including linear regressions and neural networks, confirmed that our methodology outperforms traditional Data Envelopment Analysis models in precisely distinguishing between varying levels of hospital efficiency. In conclusion, this work provides a fresh perspective for future research and policy decisions in the healthcare domain, demonstrating how the use of advanced and machine learning algorithms can result in more accurate evaluations and targeted interventions