Co-design Accessible Public Robots: Insights from People with Mobility Disability, Robotic Practitioners and Their Collaborations
arxiv(2024)
摘要
Sidewalk robots are increasingly common across the globe. Yet, their
operation on public paths poses challenges for people with mobility
disabilities (PwMD) who face barriers to accessibility, such as insufficient
curb cuts. We interviewed 15 PwMD to understand how they perceive sidewalk
robots. Findings indicated that PwMD feel they have to compete for space on the
sidewalk when robots are introduced. We next interviewed eight robotics
practitioners to learn about their attitudes towards accessibility.
Practitioners described how issues often stem from robotic companies addressing
accessibility only after problems arise. Both interview groups underscored the
importance of integrating accessibility from the outset. Building on this
finding, we held four co-design workshops with PwMD and practitioners in pairs.
These convenings brought to bear accessibility needs around robots operating in
public spaces and in the public interest. Our study aims to set the stage for a
more inclusive future around public service robots.
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