Enhancing healthcare access and malaria management via mobile clinics and phone call services in Nuh district of Haryana, India.

BACKGROUND OBJECTIVES:Malaria remains a complex challenge in India due to its diverse epidemiology, multi-ethnic population, and multiplicity of malaria vectors. While progress has been made in reducing malaria nationally, persistent pockets hinder elimination efforts. These challenges include hidden reservoirs, inadequate healthcare, suboptimal surveillance, non-compliance, and subclinical infections. Shortage of grassroot level and primary care health staff, transportation issues and general inaccessibility and unavailability of healthcare services are additional challenges. METHODS:Mobile healthcare vans have been tried and found useful in enhancing healthcare availability in several health conditions in different settings. Nuh (Mewat) district in Haryana is a malaria endemic region; it is indeed one of the districts included by NITI Aayog in the Aspirational Districts Programme (ADP) a government initiative that focuses on rapidly transforming and developing the most underdeveloped districts in India. With an aim to improve the health care seeking behavior of malaria endemic community of selected villages of Nuh district, we carried out a study to using interventions in two villages of Nuh district like mobile malaria clinics and toll-free telephone services in enhancing healthcare access. RESULTS:We found that the Sangel village had higher literacy rates (60.6%) as compared to 39.4% in Naushera. Similarly, the unemployment rate was higher for Naushera. The mobile malaria clinic was deployed from December 2019 to July 2020 and a total of 269 phone calls were received from both the villages. A similar number of rapid tests and microscopy smears were examined and all were negative for malaria. The febrile patients were referred to the nearest healthcare facility. INTERPRETATION CONCLUSION:The study shows that the community is open to using these healthcare interventions and these initiatives of mobile malaria clinics and toll-free telephone services can bridge healthcare gaps, especially in malaria-endemic regions, aligning with India's malaria elimination and equitable healthcare access goals.