Analysis of the Resilience of an Emergency Department: The Case of Accident with Multiple Victims.

The care of multiple victims such as in natural disasters in an Emergency Department is critical. This differs from ordinary care by the number of patients that arrive, their severity and insufficient staff for these events. Designing and simulating this real life scenario will be useful for disaster management decision makers. The objective of this simulation is to model a system with resilience to critical situations. To model the input of this research, we worked with the percentage of patients received by Cauquenes Hospital during the Chilean Earthquake on February 27th, 2010. A comparison of two situations has been carried out: the admission of patients before an earthquake with normal daily attention versus the admission of patients before an earthquake and the activation of the relief chain. The latter situation allows the system to be resilient and adapt quickly to its new reality.