A framework for designing technology-based interactive services for active mobility

This article presents a framework to assist in the design of technology-based interactive services for active mobility, which allows the data collected from the sensors to be made available to citizens. The proposed framework was developed based on data collected in focus group sessions held with potential stakeholders and on related models and frameworks. It consists of 8 steps, namely: strategy, scope, structure, skeleton, aesthetics and execution. It will enable the presentation of relevant information that will help users of active modes of transport in decision making in choosing a safe and comfortable route, assist professionals involved in the elaboration of interactive projects and promote more collaborative urban planning.