Exploring Cultural Learning with Vertical Chatbot: Korda

Cultural heritage is the tangible and tacit legacy of attributes of society inherited from past generations. Its preservation relies on the memory of communities and individuals, hence limiting it from widespread access. To address this issue, this paper proposes the use of a vertical chatbot that serves as the conversational interface between the general public and the expert knowledge. The chatbot is called Korda that focuses on the lost heritage of a traditional dance in Malaysia; the Kuda Kepang. The prototype of Korda is developed on the Chatfuel framework and published as a Messager bot. User acceptance testing of Korda indicated positive feedback due to lack of prior knowledge in the cultural dance. Korda is hoped to promote access to and enjoyment of cultural diversity in Johor, Malaysia, in particular the Kuda Kepang.