Examining sharing economy operations: A process perspective

Journal of Operations Management(2023)

引用 1|浏览4
暂无评分
摘要
Journal of Operations ManagementVolume 69, Issue 5 p. 706-718 GUEST EDITORIAL Examining sharing economy operations: A process perspective Alan Mackelprang, Alan Mackelprang orcid.org/0000-0002-0278-0202 Parker College of Business, Georgia Southern University, Statesboro, Georgia, USASearch for more papers by this authorSachin B. Modi, Corresponding Author Sachin B. Modi [email protected] orcid.org/0000-0003-2067-7652 Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, Ohio, USA Correspondence Sachin B. Modi, Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, OH, USA Email: [email protected]Search for more papers by this authorDavid D. Dobrzykowski, David D. Dobrzykowski orcid.org/0000-0001-7864-4277 Sam M. Walton College of Business, University of Arkansas, Fayetteville, Arkansas, USASearch for more papers by this authorPaul C. Hong, Paul C. Hong orcid.org/0000-0002-3293-3660 John B. & Lillian E. Neff College of Business & Innovation, University of Toledo, Toledo, Ohio, USASearch for more papers by this author Alan Mackelprang, Alan Mackelprang orcid.org/0000-0002-0278-0202 Parker College of Business, Georgia Southern University, Statesboro, Georgia, USASearch for more papers by this authorSachin B. Modi, Corresponding Author Sachin B. Modi [email protected] orcid.org/0000-0003-2067-7652 Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, Ohio, USA Correspondence Sachin B. Modi, Carl H. Lindner College of Business, University of Cincinnati, Cincinnati, OH, USA Email: [email protected]Search for more papers by this authorDavid D. Dobrzykowski, David D. Dobrzykowski orcid.org/0000-0001-7864-4277 Sam M. Walton College of Business, University of Arkansas, Fayetteville, Arkansas, USASearch for more papers by this authorPaul C. Hong, Paul C. Hong orcid.org/0000-0002-3293-3660 John B. & Lillian E. Neff College of Business & Innovation, University of Toledo, Toledo, Ohio, USASearch for more papers by this author First published: 19 June 2023 https://doi.org/10.1002/joom.1269 Handling Editors: Tyson Browning and Suzanne de Treville Read the full textAboutPDF ToolsRequest permissionExport citationAdd to favoritesTrack citation ShareShare Give accessShare full text accessShare full-text accessPlease review our Terms and Conditions of Use and check box below to share full-text version of article.I have read and accept the Wiley Online Library Terms and Conditions of UseShareable LinkUse the link below to share a full-text version of this article with your friends and colleagues. Learn more.Copy URL Share a linkShare onEmailFacebookTwitterLinkedInRedditWechat REFERENCES Airbnb. (2023, June 10). https://news.airbnb.com/about-us/ Anderson, J. C., Cleveland, G., & Schroeder, R. G. (1989). Operations strategy: A literature review. Journal of Operations Management, 8(2), 133–158. Apte, U., & Davis, M. (2019). Sharing economy services: Business model generation. California Management Review, 61(2), 1–28. Arrow, K. J., Chenery, H. B., Minhas, B. S., & Solow, R. M. (1961). Capital-labor substitution and economic efficiency. The Review of Economics and Statistics, 43, 225–250. Assembly Bill No. 5. (2019). Worker status: employees and independent contractors. https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB5 Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. Bay City News. (2020). Uber Ordered to Pay $1.1 Million On Account of Drivers' Treatment of Blind Rider. https://www.nbcbayarea.com/news/local/arbitrator-orders-uber-to-pay-1-1-million-on-account-of-drivers-treatment-of-blind-rider/2510011/ Benjaafar, S., & Hu, M. (2020). Operations management in the age of the sharing economy: What is old and what is new? Manufacturing & Service Operations Management, 22(1), 93–101. Benjaafar, S., Kong, G., Li, X., & Courcoubetis, C. (2019). Peer-to-peer product sharing: Implications for ownership, usage, and social welfare in the sharing economy. Management Science, 65(2), 477–493. Bond, S. (2019). Uber received nearly 6,000 U.S. Sexual assault claims in past 2 years. https://www.npr.org/2019/12/05/785037245/uber-received-nearly-6-000-u-s-sexual-assault-claims-in-past-2-years Bowles, S., & Choi, J. K. (2013). Coevolution of farming and private property during the early Holocene. Proceedings of the National Academy of Sciences, 110(22), 8830–8835. Brodeur, A., & Nield, K. (2018). An empirical analysis of taxi, Lyft and Uber rides: Evidence from weather shocks in NYC. Journal of Economic Behavior & Organization, 152, 1–16. Browning, T. (2020). Operations management writ large. Journal of Operations Management, 66, 494–500. Charpin, R., Powell, E. E., & Roth, A. V. (2021). The influence of perceived host country political risk on foreign subunits' supplier development strategies. Journal of Operations Management, 67(3), 329–359. Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35, 128–152. Dyble, M., Thompson, J., Smith, D., Salali, G. D., Chaudhary, N., Page, A. E., & Migliano, A. B. (2016). Networks of food sharing reveal the functional significance of multilevel sociality in two hunter-gatherer groups. Current Biology, 26(15), 2017–2021. Eckhardt, G. M., Houston, M. B., Jiang, B., Lamberton, C., Rindfleisch, A., & Zervas, G. (2019). Marketing in the sharing economy. Journal of Marketing, 83(5), 5–27. Fine, C. H. (1998). Clockspeed: Winning Industry Control In The Age Of Temporary Advantage. Basic Books. Finney, M. (2023). Airbnb says host ‘not obligated’ to provide hot water in chilly response to friends on Tahoe trip. ABC News. https://abc7news.com/airbnb-host-utilities-customer-service/12833196/ Gerwe, O., & Silva, R. (2020). Clarifying the sharing economy: Conceptualization, typology, antecedents, and effects. Academy of Management Perspectives, 34(1), 65–96. Hayes, R. H., & Wheelwright, S. C. (1984). Restoring our competitive edge: Competing through manufacturing (Vol. 8). Wiley. Hu, M. (2021). From the classics to new tunes: A neoclassical view on sharing economy and innovative marketplaces. Production and Operations Management, 30(6), 1668–1685. Larkin, M., & Klein, A. (2015). Five Injured After Uber SUV Flips in Los Angeles Crash, LAPD Investigating 1 Driver. https://www.nbclosangeles.com/news/two-critical-two-serious-vehicle-flips-los-angeles-crash/102615/ Lepak, D. P., Smith, K. G., & Taylor, M. S. (2007). Value creation and value capture: A multilevel perspective. Academy of Management Review, 32(1), 180–194. Lewis, H. M., Vinicius, L., Strods, J., Mace, R., & Migliano, A. B. (2014). High mobility explains demand sharing and enforced cooperation in egalitarian hunter-gatherers. Nature Communications, 5(1), 1–8. MacDonald, G., & Ryall, M. D. (2004). How do value creation and competition determine whether a firm appropriates value? Management Science, 50(10), 1319–1333. Modi, S. B., Wiles, M. A., & Mishra, S. (2015). Shareholder value implications of service failures in triads: The case of customer information security breaches. Journal of Operations Management, 35(1), 21–39. Muñoz, P., & Cohen, B. (2018). A compass for navigating sharing economy business models. California Management Review, 61(1), 114–147. O'Brien, S. A. (2022). Uber releases safety data: 998 sexual assault incidents including 141 rape reports in 2020. CNN News. https://www.cnn.com/2022/06/30/tech/uber-safety-report/index.html Porter, M. E. (2001). The value chain and competitive advantage. Understanding Business Processes, 2, 50–66. Raisch, S., & Krakowski, S. (2021). Artificial intelligence and management: The automation–augmentation paradox. Academy of Management Review, 46(1), 192–210. Robinson, D. (2019). Sharing economy companies list: From Airbnb and Uber to Omni and Hubble, 15 companies disrupting their industries. NS Business. https://www.ns-businesshub.com/technology/sharing-economy-companies-list/ Rosenberg, E. (2021). Need an Uber or Lyft in Boston? Expect a Long Wait: ‘It Takes Forever’. https://www.nbcboston.com/news/local/need-an-uber-or-lyft-in-boston-expect-a-long-wait-it-takes-forever/2347540/ Sainato, M. (2021). I can't keep doing this: Gig workers say pay has fallen after California's Prop 22. The Guardian. https://www.theguardian.com/us-news/2021/feb/18/uber-lyft-doordash-prop-22-drivers-california#:~:text=In%20November%2C%20California%20voters%20passed,minimum%20wage%2C%20and%20collective%20bargaining Sareen, P. (2017). Godzilla of home and alternate stays, Stayzilla shuts down—founder admits failure, plans A ‘Reboot”. https://inc42.com/buzz/stayzilla-shutdown/ Schmenner, R. W., & Swink, M. L. (1998). On theory in operations management. Journal of Operations Management, 17(1), 97–113. Schmenner, R. W., Van Wassenhove, L., Ketokivi, M., Heyl, J., & Lusch, R. F. (2009). Too much theory, not enough understanding. Journal of Operations Management, 27(5), 339–343. Shapiro, A. (2020). Dynamic exploits: Calculative asymmetries in the on-demand economy. New Technology, Work and Employment, 35(2), 162–177. Sherman, L. (2023). Uber's new math: Increase prices and squeeze driver pay. Forbes. https://www.forbes.com/sites/lensherman/2023/01/16/ubers-new-math-increase-prices-and-squeeze-driver-pay/?sh=22344317c8a2 Shiller, B. R. (2020). Approximating purchase propensities and reservation prices from broad consumer tracking. International Economic Review, 61(2), 847–870. Skelton, S. K. (2023). Uber introduces dynamic pricing algorithm in London. Computer Weekly. https://www.computerweekly.com/news/365531767/Uber-introduces-dynamic-pricing-algorithm-in-London Steinbuch, Y. (2022). Uber customer turns self in after video shows him allegedly assaulting driver. NY Post. https://nypost.com/2022/06/15/uber-customer-turns-himself-in-after-allegedly-assaulting-driver/ Strauss, I. (2017). The original sharing economy. The Atlantic. https://www.theatlantic.com/business/archive/2017/01/original-sharing-economy/511955/ Verganti, R., Vendraminelli, L., & Iansiti, M. (2020). Innovation and design in the age of artificial intelligence. Journal of Product Innovation Management, 37(3), 212–227. Vonderembse, M. A., & Dobrzykowski, D. D. (2017). A healthcare solution: A patient-centered, resource management perspective. CRC Press. Wacker, J. G. (2004). A theory of formal conceptual definitions: Developing theory-building measurement instruments. Journal of Operations Management, 22(6), 629–650. Whitmore, G. (2019). What to Know about the Uber and Lyft Reward Programs. Forbes. https://www.forbes.com/sites/geoffwhitmore/2019/05/07/uber-and-lyft-reward-programs/?sh=127bfd146cb4 Williamson, O. E. (1971). The vertical integration of production: Market failure considerations. The American Economic Review, 61(2), 112–123. Williamson, O. E. (1979). Transaction-cost economics: The governance of contractual relations. The Journal of Law and Economics, 22(2), 233–261. Wynstra, F., Spring, M., & Schoenherr, T. (2015). Service triads: A research agenda for buyer–supplier–customer triads in business services. Journal of Operations Management, 35(1), 1–20. Zervas, G., Proserpio, D., & Byers, J. W. (2017). The rise of the sharing economy: Estimating the impact of Airbnb on the hotel industry. Journal of Marketing Research, 54(5), 687–705. Volume69, Issue5Special Issue: Operations Management within a Sharing EconomyJuly 2023Pages 706-718 ReferencesRelatedInformation
更多
查看译文
关键词
economy,<scp>process,operations</scp>
AI 理解论文
溯源树
样例
生成溯源树,研究论文发展脉络
Chat Paper
正在生成论文摘要