A Research Agenda Towards Culturally Aware Information Systems

Our world is not homogeneous in nature, it has multiple languages, ethnic groups, culture, beliefs, and varying perceptions of things. There is development towards catering experiences based on these varying dimensions by utilizing the available cultural models (such as Trompenaars, Hofstede, and Deal and Kennedy). Though these models can help in the development of globalized information systems that can be adapted for a particular locale (location/language/culture-specific), we don’t have these dimensions in a dereferenceable form. This paper is an attempt to put some light on the possible solution for the problems discussed. Here, we discuss research questions that should be addressed while incorporating cultural representation. We also discuss various cultural models, and available usages and probable usecases.