From Organisation-targeted Counterproductive Work Behaviour to Organisational Citizenship Behaviour

Proceedings - Academy of Management(2023)

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摘要
Based on moral cleansing theory, a moderated mediating model was proposed to explore the internal psychological mechanisms of employees' transformation from organisation-targeted counterproductive work behaviours (CWB-O) to organisation-targeted citizenship behaviours (OCB-O). We conducted three studies, including two experiments and one survey. Our results show that the previous CWB-O positively affected employees' subsequent guilt feeling and perceived moral impurity. In particular, guilt feeling and perceived moral impurity played mediating roles in the relationship between CWB-O and OCB-O. In addition, employees' traditionality positively moderated the indirect effect of CWB-O on OCB-O via guilt experience and perceived moral impurity, such mediating effect is more vital for employees with higher level of traditionality, and vice versa.
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关键词
counterproductive work behaviour,organisation-targeted
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