How the Web Will Shape the Hybrid Work Era: A Keynote at WWW 2022.

The web has been a driving force for innovation and transformation in how people work for the past several decades, enabling new forms of collaboration, the ability to collect data at scale, and, eventually, significant improvements in artificial intelligence. The COVID-19 pandemic, however, created a phase change that accelerated this transformation by requiring anyone who could possibly work remotely to do so. In my keynote at the ACM Web Conference 2022, I reflected on the impact of the web and remote work on work practices, and discussed the opportunities and challenges for the coming Hybrid Work Era. As researchers we must intentionally revisit how online and physical spaces interact so that we can create a new - and better - future of work. Date: 29 April 2022.