Time-sensitive cancellation refund in advance booking: Effect of online-to-offline marketing policy

Computers & Industrial Engineering(2023)

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摘要
•Study of online-offline marketing strategies.•Consider partial refund possibilities.•Consider time-sensitive constraints.•Optimise the behaviour of companies.•Validate theoretic results with a numeric example.
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关键词
advance booking,marketing,time-sensitive,online-to-offline
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