Temporal structures that determine consistency and quality of care: a case study in hyperacute stroke services.

BMJ quality & safety(2023)

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摘要
Patients need temporally consistent high quality of care. Temporal consistency stems from the design of services, including staffing, targets and patient pathway design as well as cultural attitudes to working patterns. Improvements to consistency of care will be limited without changes to structures such as rotas and ward rounds, but also social norms around weekend work for certain professional groups.
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关键词
Quality improvement, Qualitative research, Health services research
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