Understanding consumers’ continuance intention toward recommendation vlogs: An exploration based on the dual-congruity theory and expectation-confirmation theory

Tiantian Yang,Feng Yang,Jinqi Men

Electronic Commerce Research and Applications(2023)

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摘要
•Exploring the impact of dual-congruity factors on consumers’ continuance intention (CI).•Integrating the expectation-confirmation theory to enhance the understanding of CI formation.•Revealing the significant effect of perceived content serendipity in the context of rec-vlog.
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关键词
Recommendation vlog,Continuance intention,Dual-congruity theory,Expectation-confirmation theory
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