Research on Information Anxiety in Different Epidemic Prevention and Control States of Public Health Emergency - Based on Information Task Perspective.

This paper explored the information anxiety of community residents in different prevention and control states from the perspective of information tasks, and provided suggestions on information service for future public health emergency. Through in-depth interviews, the information anxiety scale of community residents in five prevention and control states was constructed. The information tasks and information anxiety of residents in each prevention and control state were investigated through questionnaires, and the differences and causes were analyzed. Our research found that information anxiety was highest when residents were isolated at home, and lowest when they were in centralized isolation. The anxiety of information environment, information quality and quantity were the highest in the case of home isolation and community isolation. The highest degree of information anxiety due to the heaviest burden of information tasks in home isolation, and there is a positive correlation between the two. Residents’ information anxiety is positively correlated with the proportion of material/life tasks, and is negatively correlated with the proportion of daily epidemic notification tasks.