E-Commerce Business Modeling in Smart Cities

The chapter's objectives include examining how e-commerce has affected the retail and delivery sectors, identifying key trends in last-mile delivery, and identifying the solutions that businesses are creating in response to these trends. With an emphasis on smart city logistics and a comparison of conventional and contemporary retail and delivery methods, the theoretical framework developed in the chapter gives an outline of the fundamental theoretical principles underlying the study issue. There are two significant qualitative research portions in the chapter's empirical portion. Firstly, the impact of e-commerce on the players in the retail delivery ecosystem is examined and secondly, disruptive technologies being developed to enhance the last mile delivery are examined.