Energy-as-a-service: A new business model for the built environment?

Abstract The energy landscape in Australian built environment is becoming more complex, with traditional utility consumption declines and the rise of renewable energy sources, meaning buildings are able to generate, monitor and store their own energy. These energy transitions are impacting upon the stability of traditional business models. Energy-as-a-service (EaaS) as an emerging business model has shown potential under this complex energy transition. However, with limited studies into this business model, there is a research gap in understanding of how EaaS can facilitate a successful energy transition. In addressing such research gap, this study investigates about potential pathways to establish EaaS from an industry perspective. A generic qualitative research design within a constructivist paradigm was adopted in this exploratory study with twenty-nine semi-structured interviews. The study revealed four recommended directions EaaS could be practically established for improving energy transition within the built environment. This study contributes by providing research-based evidence into new, emerging, and innovative business models within the built environment.