Human-Centred AI in the Age of Industry 5.0: A Systematic Review Protocol

Research within AI-based Industry 4.0 (I4.0) work systems has predominantly focused on technical and process performance, while human and psychosocial factors are rarely examined. These factors must be considered to design human-centred systems that cultivate sustainable human-AI interaction, i.e., human-AI interaction that promotes long-term well-being, engagement, and performance. The European Commission has brought forward a new vision of I4.0 called Industry 5.0, where well-being and technological advancement are jointly considered, thus overcoming the weaknesses of I4.0. To move forward with Industry 5.0, it is necessary to consolidate our knowledge of human-technology interaction within I4.0. This systematic review aims to uncover the antecedents and consequences of human and psychosocial factors within AI-based I4.0 systems, with an end goal of providing guidelines for the sustainable design, implementation, and use of these systems. This protocol presents the background and the methodology behind our review, as well as preliminary results and expected contributions.