The Telerobot Contact Hypothesis

We propose using telerobots as a medium for intergroup contact, aiming to reduce prejudice between groups in conflict. Telerobots are located in the middle ground between the physical and the virtual realms, providing the flexibility of online communication and the depth of physical interactions. Combining research from intergroup contact theory, communication studies, and human-robot interaction, we present the telerobot contact hypothesis - a set of guidelines, recommendations, and caveats in robot interaction design that strive for the optimal intergroup contact result. The guidelines follow a consistent conceptual model and define the architecture of a telerobotic event, from the first encounter to the pursued reduction of prejudice. We end with recommendations and hopes for further empirical research.