Comparison of the Satisfaction of Students who Use Different Learning Management Systems in Distance Education Processes

This study aims to compare the distance education process and system-related satisfaction of students using different learning management systems (Moodle, Google Classroom). Research samples of this mixed explanatory design comprise a total of 7318 students enrolled in Usak University for the 2020-2021 academic year. The sample categories include 3294 students using Moodle and 3332 utilizing Classroom system besides the 692 students who experienced both environments. Research data were collected by a questionnaire, semi-structured interview form and system log records. At the end of the six-week application process, a distance education process satisfaction questionnaire was applied to the students with the experience in both education software and their opinions were obtained. The results regarding the sample including students with experience on both software tools indicate the students using Classroom have higher satisfaction levels in the distance education process in system infrastructure, online lecture system, assessment, and evaluation dimensions than the ones using Moodle. The qualitative data collected from the interview form hints at problems the students experienced in the synchronous-asynchronous, test and assessment systems of the Moodle system which reduced their satisfaction.