Unpacking digital options thinking for innovation renewal: a clinical inquiry into car connectivity

Fredrik Svahn, Martin Kristensson

EUROPEAN JOURNAL OF INFORMATION SYSTEMS(2023)

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摘要
Options thinking is a powerful approach for managing uncertainty and change in digital environments. It is recognised as a structured process for identifying, developing, and realising options into novel products and services. At Volvo Cars, we have learned it can also become a powerful instrument for innovation renewal, although it can be difficult to apply because it challenges existing firm practices. We elaborate this tension by presenting digital options strategizing as a process of applying options thinking to negotiate capability gaps and configure innovation resources. Our clinical study reveals that this facilitates innovation renewal through emergent processes, practice-oriented design, and opportunity-driven management.
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关键词
Digital options,digital innovation,clinical inquiry,capability gaps,connected cars
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