A Technological Solution for People with Intellectual Disabilities in Emergency Situations

Digital technologies provide numerous opportunities for intervention with people with disabilities, in particular for people with intellectual disabilities (ID). Despite this, some people with ID are unable to harness their potential and use these, as assistive technologies, to call for help in emergencies. The objective of this work is to present the process of design and validation of the content of an application for mobile devices and a web page, to facilitate the emergency care of people with ID by the security and emergency forces. Its preparation has gone through two well differentiated phases: review and analysis of the scientific and documentary literature, and expert judgment using the Delphi method. Experts (n=26) from different profiles selected by calculating the coefficient of expert competence (Coefficient K) participated in this study, who evaluated the products based on three criteria: clarity, relevance and satisfaction. The results have been satisfactory for both products and have made it possible to refine the definitions of some of the sections of the application and expand the web, adding a catalogue of pictograms that offers the option of personalizing the messages and social stories it contains, as well as facilitating the processes of communication and learning.