Influence of claims on the management of an orthopaedic surgery and traumatology service.

A. Combalia, I. Torà-Rocamora, A. Diestre-Tomas, E. Muñoz-Mahamud, J. Grau- Cano, A. Prat-Marín

Revista espanola de cirugia ortopedica y traumatologia（2022）

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摘要

Actions in the management of waiting lists and standardised information procedures that improve the doctor-patient relationship have been identified as measures of improvement to reduce the claim presentation rate.

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关键词

Gestión clínica,Reclamaciones,Calidad asistencial,Clinical management,Medical claims,Quality care

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