Platform Work and Participation

Platforms like Uber, Deliveroo, and Upwork have disrupted labor markets around the world. These platforms vary enormously in form and function, but generally contain three parts: digital platforms, which set the rules and intermediate communication and transactions between the other two parts, consumers and platform workers. Platform work is a diverse type of labor that developed around these platforms, and it has great potential to increase citizen participation. However, it is under intense scrutiny in light of widely publicized protests and court cases. This report attempts to disentangle the rhetoric surrounding platform work by discussing its emergence and conceptualization, key challenges, and how it may increase participation in the socio-economic sphere. The conclusion discusses how most policy proposals to regulate platform work fail to address the core issues, while potentially stifling innovative practices. Instead, the author suggests more tailored and proportionate regulatory responses.