An Analysis on Supply-Chain-Related Adverse Events

This chapter presents an investigation on supply-chain-related adverse events and patient safety in healthcare. Based on site visits and phone interviews with six healthcare providers, material handling and administrative processes are determined in a typical healthcare supply chain. Then a simulation model is developed to determine correct product validation practices and procedures for maximum patient safety. Benefits of standard product identifying technologies and automated validation systems are also explored to minimize workflow interruptions. Different scenarios are compared for patient safety, care delay, and system efficiency. The results show that validation points during PAR picking or bedside product administration, and warehouse picking operations provide optimal overall system performance. The results also indicate that standard product-identifying technologies and automated validation systems significantly impact the efficiency of supply chain.