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排名必读论文期刊顶会热点AI 简史溯源树小脉星探人才迁徙塔尖人才国防情报追踪开源工具智慧手语
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Happy Users, Grumpy Bosses: Current Community Engagement Literature and the Impact of Support Engagement in a B2B Setting on User and Upper Management Satisfaction

Sander F. M. Beckers,Sterling A. Bone,Paul W. Fombelle,Jenny van Doorn,Peter C. Verhoef,Kristal R. Ray

Customer Engagement Marketing（2017）

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