DemonD

This research leverages information retrieval activity in order to build a network of organizational expertise in a distributed R&D laboratory. The authors describe traditional knowledge management practices and review post-cognitivists theories in order to define social creation in collaborative information retrieval activity. The Actor-Network theory accurately describes association processes and includes both human and non-human entities. This chapter compares this theory with the emergence of Social Search services online and Experts’ Retrieval Systems. The chapter authors suggest afterward, a social search engine named DemonD that identifies documents but more specifically users relevant to a query. DemonD relies on transparent profile construction based upon user activity, community participation, and shared documents. Individuals are invited to participate in a dedicated newsgroup and the information exchanged is capitalized. The evaluation of our service both ergonomic and through a simulation provides encouraging data.