Knowledge gaps and educational needs of Veterans Affairs healthcare providers regarding COVID-19 at the start of the pandemic

1)Health care providers frequently spoke with Veterans regarding COVID-19 topics.2)Providers felt ongoing education was important, even for topics for which they had seemingly adequate knowledge.3)Providers may benefit from continual education regarding specific and actionable steps for patients during times of crisis.4)Effective risk communication training may help providers communicate with patients about topics for which there is insufficient knowledge.