Dialogue Context Encoder Structure Encoder Graph Encoding ( GAT ) Structure Encoder u 1 u 2 u 3 u 4 Graph Pooling Graph Pooling Graph Encoding ( GAT ) GCN-ASAPGCN-ASAP Utterance Embedding Utterance Generation
semanticscholar(2021)
摘要
To successfully negotiate a deal, it is not enough to communicate fluently: pragmatic planning of persuasive negotiation strategies is essential. While modern dialogue agents excel at generating fluent sentences, they still lack pragmatic grounding and cannot reason strategically. We present DIALOGRAPH, a negotiation system that incorporates pragmatic strategies in a negotiation dialogue using graph neural networks. DIALOGRAPH explicitly incorporates dependencies between sequences of strategies to enable improved and interpretable prediction of next optimal strategies, given the dialogue context. Our graph-based method outperforms prior state-of-the-art negotiation models both in the accuracy of strategy/dialogue act prediction and in the quality of downstream dialogue response generation. We qualitatively show further benefits of learned strategy-graphs in providing explicit associations between effective negotiation strategies over the course of the dialogue, leading to interpretable and strategic dialogues.1
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