Ticketing artefacts and designing fare collection systems Journal Item

The transport ticketing board is a physical, interactive learning aid that presents a dynamic and interactive categorisation framework of ticketing types to help educate students and transport professionals about the choices faced when designing passenger transport ticketing, and hence inform the next generation of systems. The learning aid comprises tickets collected from around the world displayed on an electronic board. It was developed to encourage students and visiting public transport professionals to discuss issues around designing optimal transport ticketing systems. It highlights the complexity and consequent diversity of systems globally which indicates the importance of context in making choices.