Process improvement experience at SERVIU Araucanía.

All public officials have the right to receive a subsidy called per diem when they go out to the field to fulfill their functions, as indicated by the administrative framework that governs public institutions. In 2018, the Regional Comptroller of La Araucanía, ordered to investigate possible irregularities related to official duties, non-compliance with the working day, and on the use and circulat...