The Delivery of Patient Care in Ontario's Family Health Teams during the First Wave of the COVID-19 Pandemic.

OBJECTIVE:The objective of this paper was to identify continuations and changes in care delivery methods in primary care teams during the COVID-19 pandemic. DESIGN:The study used a cross-sectional, web-based survey comprising close-ended and open-ended questions. SETTING:The setting comprised family health teams (FHTs) across Ontario, Canada. PARTICIPANTS:The participants included executive directors of FHTs or designates of their choosing. SURVEY:Descriptive statistics were derived from responses to close-ended questions, and responses to open-ended questions were coded using thematic analysis. RESULTS:With 93 participants, the response rate was 48%. Participants reported the continuation of in-person care, the implementation of virtual care across FHTs and collaboration within these teams and their communities.