Emotional Dynamics At The Relational Level Of Self: The Case Of Healthcare Hybrid Professionals

INDIVIDUAL, RELATIONAL, AND CONTEXTUAL DYNAMICS OF EMOTIONS(2018)

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摘要
This chapter takes a new approach to emotions through the lens of a relational identity among hybrid professionals, using those in healthcare as particularly relevant examples. Sharpening the focus on underpinning emotional dynamics may further explain how professional managers can be effective in hybrid roles. The chapter seeks to build on the internal emotional states of these professional managers by understanding how outward emotional displays might influence their subordinates. The understanding of how emotional states/displays in manager-employee relationships influence target behaviors may help multiprofessional organizations generate better-informed leadership practice in relation to desired organizational outcomes, e.g. more efficient and effective health services.
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关键词
Emotional labor, emotion regulation, hybrid role, healthcare professional manager, relational view of leadership
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