Development of an Instrument for the Determination of Learning Objects Quality for Students with Visual Impairment Integrating the Services Theory

The present work exposes the creation and application of an instrument to determine the learning objects quality for people with visual impairment integrating a services approach (ILOBlind). This new way of address the problem of LOs quality is expected to be more affective, because it considers in a bigger way the user's opinion. Learning Objects are elements that due to their nature present special difficulties at the evaluation, since they have both the characteristics of a software application and an instructional element; the above is complicated by the inclusion of the disability issue, because there are factors that must be considered in a special way. Another problem is that the LOs evaluation is usually done by an expert in the area, leaving aside the opinion of the user. With the integration of the service theory, we seek to employ the user satisfaction to determine the LO quality. This paper has the objective of expose the process to generate the instrument to determine LO quality for people with visual disability (blindness). The questions specially developed for this type of learning objects are also presented and the initial results of their experimentation are exposed.