How ECA vs Human Leaders Affect the Perception of Transactive Memory System (TMS) in a Team

Beatrice Biancardi,Patrick O’Toole, Ivan Giaccaglia,Brian Ravenet,Ian Pitt,Maurizio Mancini,Giovanna Varni

2021 9th International Conference on Affective Computing and Intelligent Interaction (ACII)（2021）

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摘要

Transactive Memory System (TMS) is a mental representation of the distribution of knowledge between the members of a team. Can an Embodied Conversational Agent perform as well as a Human when intervening as a leader to support the development of the team’s TMS? And, if yes, are there differences in the way the team perceives their respective interventions? In this paper, a perceptive online study ...

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关键词

Leadership,Affective computing,Problem-solving,Creativity

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