Lessons in cognitive unloading, skills mixing, flattened hierarchy and organisational agility from the Nightingale Hospital London during the first wave of the SARS-CoV-2 pandemic.

George Benjamin Collins, Nikhil Ahluwalia, Lynne Arrol, Natalie Forrest, Alan McGlennan, Ben O'Brien,Alastair Proudfoot, Matthew Trainer,Richard Schilling, Eamonn Sullivan,Mark Westwood,Andrew Wragg,Charles Knight

BMJ OPEN QUALITY（2021）

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clinical governance, continuous quality improvement, COVID-19, healthcare quality improvement, organisational culture

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