Toward a user experience tool selector for voice user interfaces.
W4A(2021)
摘要
Voice user interfaces (VUI) are currently a trending topic but the ability to measure and improve the user experience (UX) is still missing. We aim to develop a tool selector as a web application that can provide a suitable tool to measure UX quality of VUIs. The UX tool selector for VUIs will include a UX measurement toolbox containing several existing and new VUI assessment methods. The UX tool selector will provide context-dependent measurement recommendations without prior extensive research to evaluate and improve VUIs.
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关键词
User Experience,Voice User Interfaces,Web Application,Conversational User Interfaces,Voice Assistants,Evaluation,Measurement
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